Index of Slides : Text Only Version
- New York State Forum Small / Medium / Local Agency Committee Shared and Managed IT Services in Government
- Basis of CIO/OFT
- Focus on Statewide Technology Strategy and Governance
- NY State Enterprise IT Strategic Plan
- Other Strategic Statewide IT Governance Efforts
- Shared Policies & Standards
- Statewide Shared Services
- NYSeMail Implementation
- Shared Phone System
- Shared IT Training & Development
- Shared Network
- Current Consolidated State Data Centers and New NYS Enterprise Technology Multiplex
- Directory Services
- Statewide Shared Initiatives and Innovation
- NY State Universal Broadband Initiative
- Statewide Wireless Network
- IT Procurement Innovation
- Shared Financial Management System
- Voice Over IP
- Shared Services Challenges and Striving for Excellence
- Trade Offs
- FOCUS on Excellence for Our Customers
- Measuring Customer Satisfaction with Services and Strategies
- Terms of Service: Define Our Services
- Operational Measurements & Scorecard
- Benchmarking NYS IT Compared to Other States
- Questions?