New York State Procurement Council

 

 

Report of the IT Work Group

 

Summary Update on Objective III of the NYS Procurement Council’s Strategic Plan

 

 

 

 

 

Objective III

 

Improve the procurement system’s responsiveness with respect to service contracting, especially technology contracting.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Report prepared for the NYS Procurement Council meeting of May 6, 2003

 

 

 

 

 

The IT Work Group

 

This Procurement Council Work Group consists of the previous members of the New York State Forum’s Committee to Streamline IT Procurement which was created in December 2001 and designated as the Procurement Council’s IT Work Group at the Council’s May 2001 Meeting.  The strategies for improving IT procurements included in the Procurement Council’s Strategic Plan for this objective were developed by The Forum’s committee and were derived from numerous suggestions made by the Forum’s Executive Committee membership.

 

Membership

 

Gregory M. Benson, Jr., NYS Forum, Work Group Co-Chair

William Cunningham, CGI, Representing The Forum’s IT Corporate

                                     Roundtable Co-Chair, Work Group Co-Chair

Walter Bikowitz, OGS

Dave Gardam, OASIS, Representing state agencies and CIO Council Fiscal/Procurement

                        Committee

Jerry Lipfeld, OSC

Ginny Miller, DOB

Paula Moskowitz, OGS

Joan Sullivan, OSC

Deirdre Taylor, DOB

Ruth Walters, OSC

Susan Zeronda, OFT

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The following represents a brief summary of progress made on each of the strategies identified in the Procurement Council’s Strategic Plan under Objective III since the last report to the Procurement Council in February 2003.  Note that the Work Group has judged three of the strategies (#1, #2 and #5) for streamlining the IT procurement process as having been achieved.

 

 

 

 

 

 

Strategy #1

Streamline and consolidate IT non-service contract guidelines to build consistency across the variety of existing contracts.

 

Lead Work Group Member Reporting Progress:  Walter Bikowitz, OGS

 

BACKGROUND:

 

Beginning in early Spring 2002, OGS and OSC, under the auspices of the Forum's IT Procurement Workgroup, began a study of the various contract usage guidelines for OGS Technology Contracts, with a goal of simplifying the guidelines and making them more consistent wherever possible.

 

The IT Work Group has judged this strategy as being “achieved”

 

Summary of Progress Reflecting Achievement of the Strategy:

    • The recent consolidation of guidelines for PCs, Software, Printers, Networking Hardware and Software, Video Conferencing and IVR.
    • An explanation of the types of technology contracts done by OGS from the buyer's perspective.
    • Addressed single/sole source purchases of services for all technology contracts, when applicable.
    • Provided a quick reference table of when OSC pre-audit of purchases is and is not required.

 

 

Strategy #2

Expand the features and simplify the use of the backdrop (standby) contracts

 

Lead Work Group Member Reporting Progress:  Walt Bikowitz, OGS

 

BACKGROUND:

 

As an initial effort of The Forum’s Committee to Streamline IT Procurement, work related to this strategy commenced in early 2002.  The key objectives of this initiative are to:

 

The IT Work Group has judged this strategy as being “achieved”

 

Summary of Progress Reflecting Achievement of the Strategy:

 

Multiple Award Service Agreements (MASA’s) Created

Where resources are limited, where the time, cost, and effort expended in preparing and issuing solicitations must be reduced, the MASA is a step in the right direction. Agencies and other authorized users can establish a number of agreements for up to a three-year period to "be on standby" and to be called upon -when either Consulting or Live Training Services arise.  Guidelines and a template have been developed reflecting this improved process (see below for the OGS url). 

 

 

On the Single/Sole Source

Where a competitive procurement would not be practical and a single or sole source award is justified, an agency may establish a single or sole source award under an existing OGS Back-Drop Contract for those services instead of creating an agency specific contract. The agency will be required to perform an analysis including the need for not seeking competition, the reasonableness of cost, and other factors affecting their procurement decision. OSC prior approval is required (see below for the OGS url).

 

NEXT STEPS:

The Multiple Award Standby Agreements (MASA) template and guidelines are now available on the IT Services contract web page, www.ogs.state.ny.us/purchase/snt/awardnotes/73012S960275can.htm, & click on "Guidelines, Forms, Templates for all Procurement options":

The ability to Single/Sole Source is now available under the OGS Back-Drop contracts when applicable.  Refer to http://www.ogs.state.ny.us/purchase/snt/awardnotes/tcgoverview.asp, click on "Important Facts" and locate the section entitled  "Single/Sole Source"

 

Strategy #3

Develop alternative models to the current “design/build” approach for large systems acquisition

 

Lead Work Group Members Reporting Progress:  Susan Zeronda, OFT and Joan Sullivan, OSC

 

BACKGROUND:

 

This initiative also commenced in early 2002.  Efforts are designed to address the convergence of the “stovepipe” approach to better reflect overall agency business management and service delivery.  This convergence has led to situations where the acquisition of large IT systems design, implementation and maintenance services has become more common.  The objective of this strategy is to develop a more comprehensive approach to large system acquisition. An approach that entails the vision of the entire process.  At present, section 163A of the State Finance Law prohibits downstream involvement by design contractors.

 

Summary of Progress to Date:

 

At a meeting on April 14, 2002 it was agreed that the paper drafted by OFT (that walks an agency through a process for defining the existing technical environment, the business processes, the new system functional performance requirements and the new system technical requirements) will be amended to reflect points recommended by OSC. That amended paper will be reviewed at the May 2003 meeting of the IT Work Group.

 

NEXT STEPS:

 

Work Group members will review the paper and discuss the best means for disseminating it to state agency representatives.

 

 

Strategy #4

Create a Directory of existing agency-specific IT contracts

 

Lead Work Group Member Reporting Progress:  Jerry Lipfeld, OSC

 

BACKGROUND:

 

Work Group members felt that sharing information related to IT contracts would facilitate and speed the procurement process for everyone.  Moreover, such a directory would provide a way for agencies to pursue information about IT approaches and strategies being deployed by others and could lead to collaborative working relationships and/or cooperative procurement efforts.  At present, the viability of using a modified OSC database of contracts is being explored.

 

Summary of Progress to Date:

 

A number of approaches to this problem and its beneficial outcomes have been explored, not excluding the possibility of incorporating this effort with larger efforts to organize contractual information.

 

CURRENT STATUS:

 

 

NEXT STEPS:

 

 

 

 

Strategy #5

 

Explore more creative ways to include additional IT items and services on state contract.

 

Work Group Member Reporting Progress:  Walt Bikowitz, OGS

 

BACKGROUND:

 

More comprehensive IT items and services on state contract would contribute to the efficiency; ease of procurement and more easily achieve the benefits of aggregated purchasing.

 

The IT Work Group has judged this strategy as being “achieved”

 

Summary of Progress Reflecting Achievement of this Strategy:

 

This strategy is closely linked to the Procurement Council Strategic Plan's Objective #IV, "Further enable use of alternative procurement methods such as consortia, strategic partnerships and piggybacking." 

 

At the March 2003 Work Group meeting Walt Bikowitz reported that the focus of this strategy has been on collaborative contracting.  The best cases of such collaboration have involved NYS involvement with other states in the creation of the RFP’s and evaluation of the resultant proposals.  Involvement with the Western States Contract Alliance and the Commonwealth of Massachusetts are representative of such collaborative efforts and continuation of this work will be shaped by state agency input.  As a strategy being pursued by the Work Group, Walt indicated that this too is at or near closure, although OGS will continue to stay abreast of multi-state opportunities for cooperatively pursuing IT procurement initiatives. 

 

NEXT STEPS:

 

OGS, working with other NYS agencies will continue to explore collaborative contracting that aggregates both in and out of state IT procurements when such aggregation proves to be price and value advantageous.

 

 

Strategy #6

 

Establish comprehensive solution-type contract strategies and models with guidelines that help agencies proceed through a procurement decision.

 

Work Group Member Reporting Progress:  William Cunningham, CGI/IT Corporate Roundtable

 

BACKGROUND:

 

Business problems nearly often require a solution that is now governed by multiple contracts and procedures.  IT procurements can be made more efficient and brought into better alignment with business goals if full “solutions” can be more easily procured.  The objective of this strategy is to develop guidelines for such a solution-oriented IT procurement model.

 

Summary of Progress to Date:

 

A committee headed by William Cunningham of CGI has met several times to explore how a solutions-oriented IT procurement model might be configured and what the key considerations should be Community Renewal.  A paper reflecting the outcomes of those deliberations has been produced. More recently, through the facilitation of the subcommittee, John Kost made a presentation at the Procurement Council’s “roll-out” of its Strategic Plan on January 30, 2002.  All Procurement Council members were provided with a copy of the overheads that Mr. Kost used during his presentation.  As a follow-on to that presentation, the Work Group has explored a review of the procurement statute with the Albany Law School’s Government Law Center as well as a second presentation by John Kost to state policy makers as was suggested by the Procurement Council membership at its February ’03 meeting.

 

NEXT STEPS:

 

·         The Work Group is preparing a concept paper to capture the purpose and outcomes of a review of the State Finance Law.

·         Once a concept is agreed to, a committee will develop a scope of work and review it with representatives of the Government Law Center to determine the necessary resources required to undertake the review.

·         The IT Work Group has also agreed to facilitate a second presentation by John Kost to policy level state representatives as a way to underscore the need for a review of the State Finance Law.

 

 

Additional Strategy

 

Aligned with the NYS Procurement Council’s Objective V-B, Strategy #2, the IT Work Group has been pursuing the possibility of basic IT procurement education materials in multi-media formats.  Early work on this strategy included a review of a sampling of the materials currently being used by agencies for educating their staff.

 

At the February 11, 2003 meeting of the Work Group it was decided that along with the review of the procurement statute, that this education initiative should also be a priority activity of the Work Group since being knowledgeable about and competent relative to the procurement process is fundamental to an efficient process.  It was felt that this is particularly true in light of (1) the loss of many state agency staff with extensive procurement experience and responsibilities and (2) the difficult fiscal environment being faced by agencies that demands higher productivity and timely effectiveness of IT procurements. 

 

On April 15, 2003 a planning meeting took place and the Procurement Council’s Education Work Group Chair and as a result, the Education Work Group will meet with representatives of the IT Work Group to plan the next steps for working in collaboration to address both the specific IT and general procurement education needs of agency staff.

 

Next Steps:

 

·         Susan Zeronda, Chair of the Education Work Group, will report the outcomes of the joint meeting to the IT Work Group at the May 2003 meeting.

·         Possible collaboration between The Forum and OFT will be reviewed as a way to offer an education session as was done in October 2002.