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Business Analysis / Business Architecture Workgroup Meeting
Wednesday, January 14, 2026, 8:30 AM - 10:00 AM EST
Category: Forum Events
Business Analysis / Business Architecture Workgroup
Wednesday, January 14, 2026 8:30 am – 10:00 am 24 Aviation Road | Suite 206 | Albany, NY 12205 Click here to register for Webex January Topic: Join Kristin DeChiro and Rachel Hernon from the Human-Centered Design Team at ITS for an informative virtual whiteboarding session on Journey Mapping. Journey Mapping provides a detailed, shared picture of the user's current experience by leveraging the knowledge of the cross-functional team. You’ll learn how human-centered design helps teams understand the behaviors and motivations of the people they serve, uncover pain points, and create solutions that truly meet people’s needs. NOTE: IF YOU ARE A NEW USER TO THE NYS FORUM YOU MUST COMPLETE AN ACCOUNT PROFILE BEFORE REGISTERING BY CLICKING HERE Visit the workgroup page: Business Analysis |
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