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NYS Forum - Return to the Workplace - ServiceNow
Webinar Only
Albany, NY
Wednesday, October 14, 2020, 12:00 PM - 1:00 PM EDT
Category: Forum Events

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Unchartered Waters - Navigating the Workplace of the Near Future

We have the unprecedented opportunity to re-imagine how work flows across organizations. Just because it’s been done a certain way, doesn’t mean it’s the best way now. Questions abound – is this the best way to provide a service? Can we do this function 100% remote? If some workers are in the office and others are remote, how will we collaborate, communicate, and make sure the mission is accomplished? What does success look like? How can leadership set the vision for tomorrow’s workplace and provide the digital tools for employees to be productive and fulfilled? We might not have all the answers, but this session hopes to expand your thinking as we all navigate these uncharted waters.

Tom Yeatts, Chief Technology Officer for State & Local Government and Higher Education, ServiceNow.

Tom is passionate about the role of technology to help streamline government and educational service delivery, and enjoys helping organizations deliver practical solutions that increase productivity and provide for a delightful customer experience. Prior to ServiceNow, Tom was Deputy CIO and CIO for Howard County, Maryland, where he led initiatives to automate workflows, digitize processes, and elevate the level of citizen experience in his County.